Medical Faculty

The ACE Account allows access to computers, software, printing and library resources. It is managed through the University Office of Information and Technology.

• The School of Medicine's Department of Human Resources determines your need for an ACE Account, so please contact them if you believe you should have one and do not.

If you believe you are having problems with your ACE Account, you can contact the IT Help Desk:

• Online help request form
• ithelp@unlv.edu
• 702-895-0777

Maintaining Faculty Status

Community Faculty status requires a minimum of 25 hours documented service per year to maintain your faculty status.

Further Assitance

• If you have further questions about your appointment or privileges please contact Angelina Sioco, Community Faculty Manager (angelina.sioco@unlv.edu).
• If you have questions about your ACE Username and Password, please contact the IT HelpDesk

Requests:

Log into your MY ILL Account, under “New Request” click on the type of material you want (Article, Book, Book Chapter, Conference Paper etc.)

• Enter as much information as possible.
• Use the Notes Field for additional information.
• Click "Submit Request."
• Do not submit multiple items on one request form.

How do I edit a request already submitted?

• Contact ILL staff at (702) 895-2152 or illiad@unlv.edu
• Provide the TN# and the information to be changed in the email.

Why did my article disappear from the list?

There are 2 possibilities:

• You clicked on the Remove checked document button for that article.The document was online for more than 30 days and expired.
  • If you accidentally delete a document, there is an "Undelete" link next to each transaction in the request history in your ILLiad profile.
  • Contact ILL staff at (702) 895-2152 or illiad@unlv.edu for assistance

ILL materials may be renewed once from the original due date, depending the approval of the owning institution. You can request a renewal through your ILL account. 

1. Log into your ILL account. Find the title you want to renew.  If it is renewable, you should be able to click the "renew" button.  If it is not renewable, the button will be in greyscale and disabled. 

2. Click on the "Renew" button.  If it is too soon to renew, you will see the message.   

3.  You will receive an automated e-mail within a couple of days notifying you that your renewal is granted or denied.  There won't be any overdue fines while you are waiting the auto-email.  

To update your ILL account information, select a new pickup location or reset your password:

Log into  My ILL Account, under "Profile" you will see the "Update Profile" option. 

• Select “Change User Information” to edit

  • Name

  • Email address

  • Daytime phone number

  • Campus affiliation

  • Customer status

  • Department

  • Pickup location

• Select "Change Password" to change your password.

  • This password is specific to the ILL system.

  • This password is not related to your ACE account password.

  • You may choose any password or number you wish to use.  No password requirement.

If you have forgotten your password:

• From  My ILL Account, click “Forgot Password?”

• Enter your ILL Username and click "Reset Password."

  • An email will be sent to the email account you entered into your ILL profile.

  • If you do not receive an email within 10 minutes, contact the ILL office.

• Follow the link in the email you receive.

  • You will be directed to a page where you can reset your password.

 If you have forgotten your username:

• Contact the Interlibrary Loan office at illiad@unlv.edu or (702) 895-2152 for assistance.