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University Libraries Student Assistant Employment Guide

About FinAidQ


Due to COVID-19, many campus units including the UNLV Financial Aid are either closed with staff working remotely or have limited hours. Here are the instructions from UNLV FInancial Aid for you to submit your questions and requested forms:   

  • Here is the link to the Self Service Help Center.  Students will use their ACE account to login.

Please note:

Due to COVID-19 FinAidQ is not available at this time.

To see a financial aid counselor in-person, all students must sign into the FinAidQ virtual line for service. FinAidQ provides you the ability to join our virtual financial aid line from anywhere.

FinAidQ will inform you an approximate wait time, how many people are in front of you and when a financial aid counselor is ready to see you in person.  

Join the Virtual Line

It's easy to join the virtual line using these methods!

  1. Text "UNLV" to 702-710-0905 using your mobile phone
  2. Online at
  3. Download the QLess mobile app and join the UNLV FinAidQ virtual line
  4. For those with landlines, a landline number is coming soon
  5. Kiosk log-in within the lobby of the Financial Aid & Scholarships Office
Join the FinAidQ virtual line before you come to the office. It's a better way to wait and save you time.

Content Editor

Kim Kaplan & Terry Deem

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