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Resources for hospitality industry research.


What is RefWorks?

RefWorks is a web-based bibliographic software package that enables you to:

  • Organize your research
  • Create a bibliography in a variety of citation styles, including APA, MLA and Chicago
  • Import references from many data sources
  • Create bibliographies in different document formats (Word, RTF, HTML, etc.)
  • Include citations while you write your paper
  • Being web-based means no software to download and update, and you can access your personal account

from any computer connected to the internet.


Online Training:

Video tutorials for RefWorks.

Additional Help:




What is Mendeley?

Mendeley is a free reference manager and academic social network. Make your own fully-searchable library in seconds, cite as you write, and read and annotate your PDFs on any device.

Online Training:

Videos -

Help Guides -


Image result for EndNote logo

What is EndNote?

  • Collect references by searching online databases or importing your existing collection.
  • Organize and group references in any way that works for you. Then share your groups with colleagues.
  • Format bibliographies and cite references while you write.
  • Interact and connect with researchers from around the world.
  • Includes Manuscript Mactcher - suggests the top candidates for your manuscript. Just choose the publications you want, and start the process for submitting your work to journals that match your topic and references.
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