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HMD 220: Facilitating The Hospitality Customer Experience: Finding books

Focus on acquisition of the knowledge and skills necessary to co-create and manage optimal customer experiences.

Welcome

 

Welcome to the resource guide for HMD 220!  The resources included in this guide will help users successfully complete course assignments.

Thank you,

Lateka Grays, Hospitality Librarian

 

Photo by Patrick Tomasso on Unsplash

Search the Catalog

Search library holdings for print and online books about customer service and design experience . . . 

Use the Browse by Subject search

Helpful search terms

  • "customer service"
  • "hospitality industry" AND "customer service"
  • "design experience"

Get Help

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Lateka Grays, Hospitality & Career Services Librarian
She/Her/Hers
Contact:
UNLV Libraries
Lied Library
4505 S. Maryland Parkway
Box 457014
Las Vegas, NV 89154-7014
lateka.grays@unlv.edu
Hours: Mon-Fri (8am-5pm PST)
702.895.2137
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