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Coronavirus Guide

Information for health professionals and the public in the Las Vegas Valley

Support in the Las Vegas Valley

This page attempts to gather and promote information on the resources available throughout the Las Vegas Valley for families and individuals during this health crisis. It is updated every few days.

  • The situation changes rapidly and we cannot guarantee that this information is the most up-to-date.
  • A huge thank you to Ash at the UNLV Student Diversity and Social Justice for compiling a Google Doc of resources.
    • We borrowed heavily from their document to create this page, recognizing that a mobile-optimized and interactive version of the information might have a purpose to serve.

Have a recommendation? Please email us important information about a service to be considered for the guide.

Medical Aid

Dignity Health

  • Dignity Health is offering free telehealth visits for those experiencing mild to moderate COVID-19 symptoms.

Lists of Resources

There are several other groups and agencies in Las Vegas compiling lists of services or offering services to those in need. 

United Way of Southern Nevada

  • The United Way of Southern Nevada has an online dashboard of emergency assistance and community support

Southern Nevada Health District

University of Nevada Las Vegas

Las Vegas Democratic Socialists of America

Battle Born Progress

Economic Support

Culinary Union Layoff Protections

  • The Culinary Union is currently attempting to provide protections for union members
  • Visit their website or text "member" to 877-877 to learn more

Unemployment

  • Visit http://ui.nv.gov/ to register for unemployment if you are fired OR have been given reduced hours
  • If you experience difficulties with the online system, please contact the following numbers:
    • For difficulties with your Claimant Self-Service login or PIN, please call the Security Help Desk at:
      • Southern Nevada (702) 486-3293
    • If you are able to successfully log into the system but have questions about how to use the system or questions about your claim, please call the Telephone Claim Center at:
      • Southern Nevada (702) 486-0350
      • Long Distance or Interstate (888) 890-8211
  • If you cannot file online, The Nevada Department of Employment, Training, and Rehabilitation (DETR) Call Center will have expanded hours (M-F) 8 am - 8 pm.
    • Rural (888) 890-8211
    • South (702) 486-0350
    • North (775) 684-0350

Companies That Might Be Hiring

These are suggestions of companies that may be hiring due to demand. Many of these jobs may depend on you having a car. Please check a hiring site or call a local store to confirm if they have jobs available.

  • Amazon/Whole Foods
    • Warehouse jobs
    • Delivery Drivers
  • Groceries:
    • Albertson's
    • Smith's
    • Safeway
    • Shipt
    • Instacart
    • Wal-Mart
  • Food Delivery: 
    • Postmates
    • GrubHub
    • Pizza stores
  • Stores
    • PetSmart
    • Lowe's
    • Home Depot
  • Driving
    • Uber
    • Lyft

Housing & Shelter

Catholic Charities of Southern Nevada

Homeless Youth

  • Nevada Partnership for Homeless Youth
    • If you are between 12 and 20 years old and have no shelter or are in an unsafe or unstable home contact NPHY
      • Crisis Hotline: 1-866-827-3723
      • Walk-in and ask for a safe space:
        • Terrible Herbst
        • City of Las Vegas Fire Stations
        • Regional Transportation Commission (RTC) buses
        • Las Vegas-Clark County or Henderson Libraries (libraries are closed, but maintain security guards)
      • Visit the NPHY Drop-In Center
        • Location: 4981 Shirley Street, Las Vegas (near Tropicana & Maryland Pkwy intersection)
        • Hours: 8 am - 7 pm
        • Days: Monday - Saturday
  • Project 150 for Homeless High School Youth has the following available March 16, 2020 through April 13, 2020
    • Food & hygiene products available at Betty's Boutique
      • Location & Hours:
        • 3600 N. Rancho Dr.
        • Mon-Fri 9 am - 4:30 pm
    • The Student Education and Empowerment Center will be open to students
      • Utilize FREE workshops when away from the classroom.
    • Find more information on their Facebook page

Free Meals & Food

Catholic Charities of Southern Nevada

Meals from the Clark County School System

  • Breakfast and lunch are available
  • You can view the menus and locations on this website
  • Hours: 8:00 am - 11:00 am
  • Locations:
    • Basic HS; 400 Palo Verde Dr., Henderson
    • Canyon Springs HS; 350 E. Alexander Rd., North Las Vegas
    • Centennial HS; 10200 Centennial Pkwy., Las Vegas
    • Chaparral HS; 3820 Annie Oakley Dr., Las Vegas
    • Cheyenne HS; 3200 W. Alexander Rd., North Las Vegas
    • Cimarron-Memorial HS; 2301 N. Tenaya Way, Las Vegas
    • Clark HS; 4291 W. Penwood Ave., Las Vegas
    • Desert Pines HS; 3800 E. Harris Ave., Las Vegas
    • Las Vegas HS; 6500 E. Sahara Ave., Las Vegas
    • Mojave HS; 5302 Goldfield St., North Las Vegas
    • Shadow Ridge HS; 5050 Brent Ln., Las Vegas
    • Sierra Vista HS; 8100 W. Robindale, Las Vegas
    • Silverado HS; 1650 W. Silver Hawk Ave., Las Vegas
    • Spring Valley HS; 3750 S. Buffalo Dr., Las Vegas
    • Veteran's CTA; 2531 Vegas Dr., Las Vegas
  • An up-to-date list of all meal pick-up locations can be viewed in this Google Spreadsheet

ThreeSquare

Just One Project

Local Restaurants

Griddlecakes 

  • Offering a kids meal of pancakes, eggs, and homefries to children - no questions asked
  • Begins March 16th, 2020 and runs until unknown
  • Contact: Krystal Tyner (702) 937-8559
  • Hours: 11 am - 1 pm
  • Locations:
    • 9480 S Eastern #170 89123
    • 6085 S Fort Apache Rd 89148
    • 6584 N Decatur Blvd 89131

Stacks and Yolks

  • Offering a kids meal of pancakes, eggs, and homefries to children - no questions asked. 
  • Begins March 16th, 2020 and runs until unknown.
  • Contact: Krystal Tyner (702) 937-8559
  • Hours: 11 am - 1 pm
  • Locations:
    • 3200 N Jones Blvd.  89108
    • 7150 S Durango Dr. # 140  89113

Aloha Kitchens

  • Serving a chicken teriyaki bowls to all who request it 
  • Now until April 3
  • Hours: 2 pm - 4 pm
  • Mention their Facebook post to a team member. Student with ID must be present.
  • Days and locations:
    • Monday: 2605 S Decatur Blvd (Sahara and Decatur)
    • Tuesday: 8150 S Maryland Parkway (Windmill and I- 215)
    • Wednesday:  2605 S Decatur Blvd. (Sahara and Decatur)
    • Thursday:  4745 S Maryland Parkway (Maryland Parkway at UNLV)
    • Friday: 4466 E Charleston Blvd. (N. and Charleston)

Groceries & Medications Assistance

Groceries & Medications

  • Shopping Angels LV provides shopping services for higher-risk individuals
  • CVS is waiving medication delivery fees
  • ​Smith's Food & Drug Stores
    • Providing special hours for older populations
    • Eligibility: Customers 60 and older
    • Hours: 7 am to 8 am
    • Days: Mondays, Wednesdays, and Fridays
    • Waiving curbside pick-up fees through April 18, 2020 for customers verified 60 years of age and older
    • Read more on their website
  • Dollar General Stores
  • Albertson's Stores
    • This includes Vons, Safeway, Amigos United, Pavillions, Shaw, Star Market and other partner brands stores
    • Setting aside special hours for vulnerable and higher-risk populations
    • Eligibility: 60+, pregnant persons, people with chronic health conditions
    • Hours: 7 am to 9 am
    • Days: Tuesdays and Thursdays
    • Read more on their website
  • Walmart & Neighborhood Markets
    • Special store hours and hours for seniors
    • Eligibility: Seniors 60+
    • Hours: 6 am - 7 am, or an hour before opening if your local store opens after 7 am
    • Days: Tuesdays
    • Read more in this news story

Utilities & Internet Assistance

Utilities

NVEnergy

  • Suspending disconnects for non-payment
  • Waiving late fees and deposits for customers who experience financial hardships related to COVID-19
  • Contact NVEnergy's customer care center to make alternative payment arrangements

Southwest Gas

  • Stopping service disconnections indefinitely - until the coronavirus situation improves
  • Provide flexible payment options through customer assistance

Las Vegas Valley Water District

Internet & Phone

Las Vegas Clark County Library District

  • The libraries have kept their internet on and it extends into the parking lots
  • They are also waiving fines for any materials you currently have and ask that you do not return them until they re-open

CenturyLink

  • Waiving late fees on missed payments
  • Will not terminate a residential or small business customer’s service for the next 60 days due to financial circumstances associated with the pandemic
  • Suspending data usage limits

Cox

  • Waiving late fees on missed payments
  • Will not terminate a residential or small business customer’s service due to financial circumstances associated with the pandemic
  • Opening Cox Wifi outdoor hotspots to help keep the public connected
  • Eliminating data usage overages
  • Providing temporary increases for residential customers in the company’s Starter, StraightUp Internet and Connect2Compete packages to speeds of 50 Mbps
  • A $19.99 offer for new Starter internet customers with a temporary boost up to 50 Mbps download speeds, no annual contract or qualifications
  • Limited-time, first month free of Connect2Compete service for families with a K-12 student
    • Cancel after 30 days or pay $9.95/month thereafter
  • Until May 15, 2020, providing phone and remote desktop support through Cox Complete Care at no charge

AT&T

  • Waiving late fees and not cutting services for wireless, home phone or broadband residential or small business customers
  • The company will also keep its public Wi-Fi hotspots open for all

Sprint

  • For the next 60 days, waiving late fees for those affected by the COVID-19 pandemic
  • Keep services on for those who are late paying their bill
  • Give free international calling rates to U.S. customers calling countries defined by the CDC as Level 3
  • Customers without unlimited plans will get 60 days of unlimited data (a minimum of two bill cycles) for free
  • Customers will also get an extra 20GB of mobile hotspot data per month for 60 days (a minimum of two bill cycles) for free

T-Mobile & MetroPCS

  • An expanded network capacity boosted by 600 MHz of spectrum (frequency capacity) for the next 60 days
  • More roaming access for Sprint customers on T-Mobile's network
  • An extra 20GB of hotspot for all T-Mobile and Metro by T-Mobile customers for the next two months.
  • An additional 5GB of free data per month over the next 60 days for its Lifeline partners
  • More data for schools using its EmpowerED digital learning programs.
    • The goal is for each user to have at least 20GB of data per month for the next 60 days
  • Giving away $500,000 to Feeding America through its T-Mobile Tuesdays app

Verizon

  • Waiving late fees for those affected by COVID-19, including residential and small business accounts
  • Tripling its monthly data allowance for its Verizon Innovative Learning schools
  • Committing $10 million to nonprofits directed at supporting students and first responders

Physical Safety & Support (Womxn, LGBTQ+, Immigrants)

24-Hour Hotlines

  • Las Vegas/Henderson/Boulder City: 646-4981
  • Rural Clark County: 1-800-486-7282

Emergency Shelter (24/7 Hotlines)

  • Safe Nest/TADC Call: (702) 646-4981
  • S.A.F.E. House, Inc. Call: (702) 564-3227
  • Shade Tree Call: (702) 385-4596
  • Salvation Army Call: (702) 639-0277

LGBTQ+ Safety & Support

Immigrants & Undocumented Persons

Volunteer or Donate

Many of the charity organizations previously listed are actively looking for volunteers or donations of goods and money.

Donate

You can use the Charity Navigator website to find information about how established charities use their donations before making a decision when requests come to your email, mail, or phone.

Volunteer

  • Almost every local charity or support group will welcome healthy volunteers at this time.
  • Some of the organizations in Las Vegas that serve the most vulnerable include:
    • ThreeSquare
    • Just One Project
    • Salvation Army
    • United Way
    • Catholic Charities
    • Nevada Partnership for Homeless Youth
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