Study of front-office procedures from reservations through check-out including the night audit and the property management system and their impacts on other lodging operations. Special emphasis placed on guest-employee relations.
|
Good for: Finding scholarly and trade articles about hotel management, food service, travel, tourism, event management, gaming, and more.
Contains: Scholarly and trade journal articles.
Dates covered: 1960-present.
Good for: Analyzing business trends and company information.
Contains: Articles and reports on advertising, marketing, economics, and more.
Dates covered: 1923-present.
Good for: Accessing social science and science information.
Contains: Scholarly journals, books, and case studies.
Good for: Researching social science, medicine, science, and technology.
Contains: Journals.