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PUA 612: Performance Measurement for Public and Nonprofit Organizations (Stream)
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PUA 612: Performance Measurement for Public and Nonprofit Organizations (Stream): Library Guides
Resources & reading list for PUA 612
PowerPoints
SMART Goals Presentation
Performance Improvement Plans Presentation
A Foundation for Effective Performance Management
Day 1--Resources
Performance Management: Integrating Strategy Execution, Methodologies, Risk, and Analytics" by Gary Cokins (Chapter 1)
PDF (Chapter 1, Cokins)
What Is Public Performance? An Overview (Chapter 1)
Source: Performance and Innovation in the Public Sector : Managing for Results Evan M. Berman , and Imane Hijal-Moghrabi
Armstrong's Handbook of Performance Management by Michael Armstrong (Chapter 2, begins on p. 28)
The Role of Performance Management in Creating and Maintaining a High-Performance Organization (DeWaal)
Day 2--Resources
Measuring Performance in Public and Nonprofit Organizations by Theodore H. Poister (Chapter 3: Developing A Performance Framework)
Building a High-Performance Culture: A Fresh Look at Performance Management (SHRM)
Performance Culture (US Office of Personnel Management)
Blackman, D. A., Buick, F., O’Flynn, J., O’Donnell, M., & West, D. (2019). Managing Expectations to Create High Performance Government.
A Study on Performance Appraisal Private Sector Vs. Public Sector
Strategic human resource management and public sector performance: Context matters
Day 3--Resources
Armstrong's Handbook of Performance Management by Michael Armstrong (Chapter 5 begins on p. 77)
Four performance management mistakes getting in the way of your team’s success – and what you can do about them
Human Capital and Workforce Management: Art or Science? (Chapter 6)
Book: Performance management integrating strategy execution, methodologies, risk, and analytics
Human Capital and Workforce Management: Art or Science? (Chapter 6)
Book: Performance management integrating strategy execution, methodologies, risk, and analytics
Best Practices in Performance Management: A Report by OPM
Measuring--(OPM)
Staff recommendations & advice/guidance resources from OPM.
Additional Resources
A Handbook for Measuring Employee Performance (OPM)
Enhancing the Effectiveness of Public Sector Performance Regimes: A Proposed Causal Model for Aligning Governance Design with Performance Logics
Performance Culture (OPM)
Strategic human resource management and public sector performance: Context matter
Performance Appraisal Problems in the Public Sector: Examining Supervisors’ Perceptions
Performance Improvement Plans: Evaluation’s Forgotten Piece
PERFORMANCE PRINCIPLES & PRACTICES PLAYBOOK P3 (Performance Improvement Council)
GOAL PLAYBOOK Tools and resources to help set, plan, and achieve complex goals (Performance Improvement Council)
SMART Framework
Setting Goals and Developing Specific, Measurable, Achievable, Relevant, and Time-bound Objectives
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