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HMD 203 - Front Office Operations: Getting Started

Resources to support course assignments - Study of front-office procedures from reservations through check-out including the night audit and the property management system and their impacts on other lodging operations. Special emphasis placed on guest-emp

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HMD 203 - Front Office Operations Course Guide

Study of front-office procedures from reservations through check-out including the night audit and the property management system and their impacts on other lodging operations. Special emphasis placed on guest-employee relations.

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