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Hospitality

Resources for hospitality industry research.

Citing Refrences Using APA

Reference List:

Items are arranged alphabetically by author.  If there is no author use the title.

Is the author of the web document a person?  

Author, A. (date). Title of document. Retrieved from http://xxxxxxxxx

Example:

Raub, Erin. (2017).  5 more hotel & travel copywriting mistakes that cost bookings.  Retrieved

from http://www.thetravelcopywriter.com/5-more-travel-copywriting-mistakes/

Is the author of the web document an organization?

Name of organization. (Date).  Title of document.  Retrieved from http://xxxxxxxxx

Example:

Bureau of Labor Statistics, U.S. Department of Labor (2017). Occupational outlook handbook, 2016-17 edition, lodging

managers. Retrieved from https://www.bls.gov/ooh/management/lodging-managers.htm

For additional help with websites, please see this link - http://www.apastyle.org/learn/quick-guide-on-references.aspx#Websites.

In-text Citation Template:

Citations within sentences/paragraphs to indicate the resources used that help the reader locate them in the reference list of a paper.

Paraphrase -- (Last name of Author, Year).

Example:

Making personal connections with readers is a crucial component of writing for travelers (Raub, 2017).

Quotation -- (Last name of Author, Year, p.).  If your web document does not include page numbers, use section headings and paragraph numbers to help the reader find the location of the quote.

Example:

"So if your website, your blog, your social media, your everything isn't telling your story, you are missing out on an important opportunity.  You are missing out on making personal connections with travelers" (Raub, 2017, "Mistake #6" section, para. 2).

For more help with in-text citations, please see this link - http://www.apastyle.org/learn/quick-guide-on-references.aspx#In-Text.

 

Reference List:

Items are arranged alphabetically by author.  If there is no author, use the title.

Author, A. A., & Author, B. B. (Date of publication). Title of article. Title of Journal, volume number (issue), page range.

Examples:

Lancaster, A. (2017). The team player. Restaurant Business,116(8), 54.

Moran, D. (2017). Life as a millennial employee. Foodservice Director, 30(8), 10.

For additional help with websites, please see this link - http://www.apastyle.org/learn/quick-guide-on-references.aspx#Websites.

In-text Citation:

Citations within sentences/paragraphs to indicate the resources used that help the reader locate them in the reference list of a paper.

Paraphrase:  (Last name of Author, Year).

Examples:

Consistent communication provides a competitive advantage when it comes to providing excellent customer service (Lancaster, 2017).

New millennial employees should seek to establish a network of people who can help them learn about the job quickly (Moran, 2017).

 

Quotation:  (Last name of Author, Year, p.).

Examples:

"A successful restaurant team is always communicating.  Communication is critical for providing optimal customer experiences.  Communication forms the foundation of a restaurant's competitiveness" (Lancaster, 2017, p. 54).

"Sometimes new millennial employees think they can look everything up on their phones.  That's a mistake.  There is no substitute for learning from real people who have spent time on the job" (Moran, 2017, p.10).

 

 

 

For more help with in-text citations, please see this link - http://www.apastyle.org/learn/quick-guide-on-references.aspx#In-Text.

 

 

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